SSD SUPPORT SOLUTIONS This document contains information that was exported directly from Konica Minolta's SSDSupport knowledge base. Some soluti

78231. Grid mesh (p/n 25TU25140)Replace at 15K:1. Cleaning roller (p/n 25TU53200)2. Oil filter (p/n 25TU53610)3. PC drum charge corona wire assemb

7823complains of poor solid fill. At setting of 7% may cause overtoning and toner misting. h. Press [Ex.] to exit the service mode and return to

7823SolutionTo clear The Toner Collection Bottle full message, perform the following: 1. Access the SERVICE MODE MENU: a. Press UTILITY. b. P

7823TAUS0607913EN00Solution ID3 Solution UsageDescriptionCannot print (direct connection to PC with parallel cable).SolutionPROBABLE CAUSES:1. Wrong o

7823* Trademark ownership information TAUS0608385EN00Solution ID3 Solution UsageDescriptionKey counter information.SolutionKey counters are available

7823TAUS0609245EN00Solution ID3 Solution UsageDescriptionC3C60 error message.SolutionCAUSE: Error message is undefined in the service manual.SOLUTION

7823TAUS0612779EN00Solution ID3 Solution UsageDescriptionFiery* X2e, are the Konica print drivers currently supported in a Microsoft* Windows 2000 en

7823P-2 NG (VG Failure) during copying.SolutionCAUSE: A dirty of failed drum surface potential sensor (UN22).SOLUTION: The toner used as a drum lubr

7823TAUS0607908EN00Solution ID2 Solution UsageDescriptionWhat are the paper/transparency specifications for the 7823?SolutionStandard Paper Capacity:1

7823SolutionCAUSE: M17 (fuser motor) is not turning.SOLUTION: Check fuser rollers and gears. Verify that all shipping brackets have been removed.

7823TAUS0611769EN00Solution ID66 Solution UsageDescriptionPoor color reproduction or image quality.SolutionPROBABLE CAUSES:1. Color calibration abnor

7823C0501 error message at power up.SolutionCAUSE: The machine was powered ON without the fusing unit installed.SOLUTION: Install the fusing unit, t

7823TAUS0610555EN00Solution ID2 Solution UsageDescriptionWhen image adjustment PRT Highlights in the Service Mode Menu is cleared, data "5"

7823TAUS0612475EN00Solution ID2 Solution UsageDescriptionFiery* X2e, "Offending Command" message when printing test page through parallel po

7823SolutionCAUSE: A loss of 24 V DC to M13 caused by a failed relay 1.SOLUTION: Replace relay 1 (p/n 11UM88090).TAUS0616733EN00Solution ID2 Solutio

7823THE LOWER DRAWER IS NOT AVAILABLE message.SolutionCAUSE: The segment gear (paper lift gear) on the paper tray is broken and the tray can not lift

7823TAUS0607902EN00Solution ID1 Solution UsageDescriptionSpecifications for the 7823.SolutionSPECIFICATIONSType: Console (stationary platen)Original

7823 Cyan - 30,000 pages Magenta - 30,000 pages Yellow - 30,000 pages Black - 30,000 pagesNote: All specifications are approximate and su

78232. Touch Meter Count.3. Press STOP, 0 twice, STOP, 0 and 1.4. Enter the Security Mode by pressing STOP and then 9.5. Press Vender Mode and cha

7823*[Trademark ownership information]TAUS0608867EN00Solution ID1 Solution UsageDescriptionFiery* X2e, how to display installed memory.SolutionInstall

7823Fiery* X2e, 'Alert Set Plain Type' is displayed on the control panel when attempting to print an internal test page from the controller.

7823How to access Service (TechRep) modes.Solution Hyperlink to instructions on how to access Service Mode .Notes:1. To view the PDF hyperlink, Acrob

7823DescriptionFiery* X2e, how to disable job notes when printing from Windows* 9x print driver.SolutionTo disable the job notes, perform the followin

7823* Trademark ownership information TAUS0610675EN00Solution ID1 Solution UsageDescriptionCode C3720 during copying.SolutionCAUSE: The original glas

7823DescriptionHow to adjust the touch panel sensitivity (correction mode).SolutionTo access the touch panel correction mode, perform the following:1.

7823Note: The latest printer drivers can also be downloaded from the Konica Digital FTP site . Refer to the FTP_ user site.txt file on the FTP si

78234. Press [Fuser Oil Change].5. Press [User Set] to change to user mode.6. Press [Ex.] repeatedly to exit the service mode.7. The user can now

78235. Select the desired cassette and choose the desired paper size for the cassette.6. Press Ex. repeatedly to exit service mode.TAUS0614144EN00So

7823SolutionCAUSE: The drawer in position detection sensor (PC5) is contaminated with fuser oil.SOLUTION: Replace PC5 (p/n 11UM85010) and check the

7823SOLUTION: Reseat the connectors on both boards.TAUS0615569EN00Solution ID1 Solution UsageDescriptionP-5, P-6, P-7, or P-8 after changing the deve

7823C0240 (developing bias failure).SolutionCAUSE: A failed PWB-HV4. SOLUTION: Replace PWB-HV4 (p/n 11UM84020).Note: Ensure that all of the bias c

7823TAUS0617134EN00Solution ID1 Solution UsageDescriptionThe front side of the copy is light.SolutionCAUSE: The front bracket on the transfer corona

7823DescriptionDeletion spots on copies which correspond to white contamination spots on the OPC drum.SolutionCAUSE: Multiple copies using only one c

7823TAUS0619500EN00Solution ID1 Solution UsageDescriptionC30A1 at power up.SolutionCAUSE: A failed Relay 1. Relay 1 failure can be caused by fuser o

7823DescriptionPoor copy quality with the PRT Highlights not varying from -10 when the gradation adjustment is performed.SolutionCAUSE: The print hea

7823TAUS0652420EN00Solution ID1 Solution UsageDescriptionHow to print the meter count list.SolutionTo print the meter count list, perform the followin

7823TAUS0607916EN00Solution ID0 Solution UsageDescriptionWhat protocols are supported by the network interface cards (Token Ring NIC is optional).Solu

7823PC FLASH CARDSManufacturer: AMDDistributor: MPEC Corporation 17890 Castleton Street, Suite 104 City of Indus

7823Each visit between 5K to 15K, clean the following:1. Fuser entrance guide2. Fuser roller thermistor - upper and lower3. Fuser roller thermostat

7823Note: The reference links are live in the document.5. To view any PDF, Acrobat* Reader must be installed. Acrobat Reader can be downloaded for

7823Fiery* ZX, are the Konica print drivers currently supported in a Microsoft* Windows 2000 environment?SolutionWindows 2000 print drivers for the Z

7823SOLUTION: The Server Name is the IP address of the Fiery controller and the device name is PRN-MTAUS0613465EN00Solution ID0 Solution UsageDescrip

7823TAUS0614445EN00Solution ID0 Solution UsageDescriptionFiery* X2, cannot print from a Microsoft* Windows 2000 server. The job leaves the queue, but

7823* 16-bit ISA interface.* Supports (1) Type II and (1) Type III or (2) Type II PC Cards.PC FLASH CARDSManufacturer: AMDDistributor: MPEC Corpor

7823are also used for Complex Installation Support, Application Support, Enhanced Application Support, Enterprise Print Consulting and Workshops.The C

7823SOLUTION: Replace bushings (p/n 25TU78090).SPECIAL NOTE: Solution provided by Joe Nicolella, Color Specialist, KBT Arlington.TAUS0618511EN00Solu

7823CAUSE: Konica copiers/printers have software dipswitches that must be set properly to enable correct volume count.SOLUTION: The Network Transac

7823SolutionCAUSE: Damage to the Faston terminal when replacing the thermostat to the Faston terminal can result in the generation of heat and cause

7823 7020/IP-421 7022/IP-422 7022/IP-423 7025/IP-421 7030/IP-421 7033/IP-402 7033/IP-411 7035/IP-421 7040/IP-402 7040/IP-4

7823 Minolta Minolta Di2010 PCL5e Minolta Di2010f PCL5e Minolta Di2510 PCL5e Minolta Di2510f PCL5e Minolt

7823SolutionCAUSE: The rear panel of the main body is not blocking the Rear Cover PC (PC23).SOLUTION: Install the rear panel and confirm copy qualit

7823Notes:1. A symbol of small wrench will be displayed in the lower left corner of the LCD. When the small wrench is depressed, the MACHINE STATUS s

7823TAUS0612737EN00Solution ID6 Solution UsageDescriptionSystem Configurator, 7823.Solution 7823 System configurator. TAUS0616538EN00Solution ID6 Solu

7823TAUS0608856EN00Solution ID5 Solution UsageDescriptionHow to change initialization defaults.SolutionTo change the default settings, perform the fol